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University of Silesia in Katowice

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Cybersecurity – information security incident

An information security incident is an unexpected event that disrupts the normal functioning of an IT system, service or process. This could be, for example, a failure, technical error, human error, breach of IT infrastructure security or any other situation requiring a rapid response. Reporting an incident allows for faster corrective action and minimises the impact on users and the organisation. Incidents can be reported using:

Examples of situations that should be reported include:

  • data theft in any form,
  • loss of data storage media or paper documentation,
  • unauthorised copying or removal of data,
  • unauthorised modification of data in any form,
  • disclosure of data to an unauthorised person,
  • failure to comply with the provisions of the Information Security Policy at the University of Silesia in Katowice,
  • noticing signs of attempted or actual break-ins into rooms or locked document cabinets,
  •  breach of confidentiality of access data to the IT system (the system does not respond to the password),
  • partial or total loss of data or access to data beyond the scope of the granted permissions,
  • lack of access to the appropriate application or change in the scope of designated access to server resources,
  • suspicion of the presence of a computer virus,
  • noticing signs of an attempt to break into the IT system,
  • significant slowdown in the operation of the IT system,
  • anomalies in the functioning of the computer network,
  • theft or suspected theft of computer equipment or documents containing data,
  • unexpected change in the location of computer equipment.

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