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Wydział Sztuki i Nauk o Edukacji

Innovative Educational Technologies, Tools and Methods for E-learning
Scientific Editor Eugenia Smyrnova-Trybulska
“E-learning”, 12, Katowice–Cieszyn 2020, pp. 220–229
DOI: 10.34916/el.2020.12.19



Milena Janakova, Silesian University in Opava, School of Business Administration in Karvina, Univerzitni nam. 1934/3, 733 40 Karvina, Czech Republic,, ORCID 0000-0001-7087-2777

Abstract: This paper focuses on the evaluation of virtual distance learning during the Covid-19 pandemic in IT (information technology) courses for Operating systems and CRM (Customer Relationship Management) systems. The evaluation is based on a decision matrix and Saaty’s method for working with selected metrics (criteria), such as advice from a teacher, communication, meetings, testing, time, and understanding. Saaty’s method is used to calculate weights for selected criteria to determine the significance for learning. The results show the division of criteria into two groups with higher and lower impact on learning. There is a big difference between them, and this imbalance is also visible in the test results, which are on average. Communication, meetings and advice from a teacher show lower influence on learning, but they are critical criteria. The reason for this fact is that if it is difficult to live, then it is also difficult to learn about new skills. Weakness is a practical activity in seminars; there were limits to work with IT at home but cloud and virtualization helped. The interest in education is positive. Many entrepreneurs (students) have stopped doing business and this time benefited from learning and thinking about the future.

Keywords: E-learning; information technology; innovation; key competences.

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